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FAQ

Who is Alumalco?

Servicing Quebec and Ontario, Alumalco and their partner companies specialize in the fabrication and installation of high quality aluminum windows and doors.

We dedicate ourselves to exceeding our customer’s expectations when it comes to the opening systems for their home. The windows and doors of a house are one of the most important elements for a high-quality home. They are the entryway to the outside elements.

We offer you high level of specialized information and technical design support.

Our team is composed of installers, fabricators, design specialists and operations experts with a combined experience of over 50 years in the windows and doors business. Alumalco’s products are tested and certified for North American (NAFS) and European standards. The windows and doors are double checked for any imperfections, then carefully loaded for shipment. We take pride in our product just like our customer takes pride in their home.

Are Alumalco products fully certified?

Yes. Our products meet all North American certification standards.

Does Alumalco offer installation?

Yes. Our installation teams service across Quebec and Ontario.

Are the Alumalco installation teams in house or subcontracted?

All our installation teams are Alumalco trained professionals. We also offer technical support for those who would prefer handling the installation themselves.

What areas does Alumalco service?

We service across Quebec and Ontario

How many years of experience does Alumalco have ?

Our specialists have over 50 years of combined experience in multiple fenestration systems.

What does the Alumalco warranty cover?

Our coverage is in line with all industry standards. Complete information can be obtained through your local  sales representative.

How do I install my new window or door?

We recommend that you install your Alumalco windows and doors using a professional installer, to ensure years of worry-free use and comfort.

How do I measure for replacement windows?

For a full home window replacement, we recommend that you seek professional assistance and schedule a proper site measure. However, to get a rough size estimate, you’ll need both inside and outside measurements.

What causes condensation, and what can I do about it?

Condensation results from moisture in the air that appears on a surface that is cooler on one side than the other. This can happen on the outside of a cold beverage glass on a hot day, or on the inside of your window on a cold day. Causes vary, but the most common cause is a temperature differential within a humid environment. A well-sealed home with limited natural ventilation can also increase humidity and cause condensation. So will activities like showering, cooking and doing laundry. To minimize moisture in the air, you can open your windows a crack or turn on your bathroom fan during a shower. Make sure to vent your dryer outside, not inside. If you want to invest in resolving a moist air problem, consider using a dehumidifier or installing an air exchanger or a heat recovery ventilator (HRV).

What causes a drafty window, and how can I fix it?

Drafty windows, or air infiltration, can result from a number of factors: old windows, faulty caulking, cracked weather stripping, improper flashing, warped window frame or improper installation. Proper caulking and flashing should stop air leakage around the window’s perimeter. If improper installation is the culprit, you may need to remove and re-install or possibly replace the window unit.

If the problem is with the construction or design of the window itself, you’ll need to consider replacing the unit. Sometimes cold air flows into the room from the surface of a window. In that case, you may need to choose windows that are appropriate (energy efficient) for your climate, such as sealed dual pane insulated glazing units.

What is an egress window?

An egress window is a window that’s large enough for entry or exit and is intended to provide an emergency entrance or exit, usually in a basement and surrounded by a window well.

What is Low-E glass?

Low-emissivity (or Low-E) glass is window glass that has been coated with a low-emittance material designed to reduce the ultraviolet factor (u-factor) through absorption or reflection of solar radiation. Low-E glass repels ultraviolet rays that cause heat during summer months and absorbs rays to let in heat during winter. This can help lower energy bills significantly, year round.

What is argon gas?

Argon gas is an inexpensive, odorless, non-toxic gas that’s injected between panes of sealed glass to increase a window’s insulation and sound proofing. Argon gas increases the R-value of the window or door, minimizes heat exchange through the window, and reduces the possibility of condensation and frost in cold or humid climates. Unlike oxygen, argon won’t corrode window materials.

Can I order standard size windows ?

No. All of our exterior windows and doors are made to measure.

Can I provide sizes and get a price?

Yes. All initial estimates are done using your rough estimated measurements.